RETURN POLICY
Thank you for shopping with us. If you are not completely satisfied with your purchase, you may request a return in accordance with the policy below.
Return Period
Customers have the right to return eligible items within 14 days of receiving their order.
To qualify for a return, items must be:
- Unworn and unused
- In their original condition
- Free from stains, odors, damage, or alterations
- Returned with all original tags and packaging
We reserve the right to refuse returns that do not meet these requirements.
Return Shipping
Customers are responsible for all return shipping costs.
Please note that return shipments must be sent to our designated return address provided after your return request has been approved.
We strongly recommend using a tracked shipping service, as we cannot be held responsible for lost return packages.
Refunds
Once your return has been received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be issued to the original payment method within a reasonable processing period.
Original shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the issue.
We will review the case and provide an appropriate solution.
Non-Returnable Items
The following items are not eligible for return:
- Items showing signs of wear or use
- Items returned without original packaging
- Items damaged by the customer
- Gift cards (if applicable)
Contact
For all return requests, please contact us before sending any items back.
support@mythic-world.com